Monitor and analyze system events in one place
Discover the new centralized Events view in ChatBotKit dashboard, where you can monitor and analyze all system events in one place. Troubleshoot issues, gain insights, and optimize your bots for better performance. Upgrade your ChatBotKit experience today!
Configurable Widget Session Durations
Introducing configurable session durations for ChatBotKit's widget integration! With this new feature, customers can now set chat sessions to last for a period of their choice, ranging from 30 minutes up to an entire day. This is especially useful for complex queries that require more time to explain. Learn more about this exciting update and how it can improve your customer support and engagement.
ChatBotKit's Performance Boost
ChatBotKit is proud to announce a series of crucial performance improvements, designed to enhance your chatbot experience. Our cutting-edge AI models, efficient token consumption, and integration of AI plugins will take your chatbots to new heights and provide greater value and flexibility for your monthly plans. Stay tuned for more updates and get ready to elevate your chatbot game with ChatBotKit!
ChatBotKit Export API is now out
ChatBotKit has released a new export API, enabling customers to export their conversations, datasets, and skillsets. This update includes changes to the ChatBotKit dashboard, making it easier to work with your data. Learn more about this powerful new feature and how it can benefit you.
ChatBotKit Widget Integration now supports contact collection
ChatBotKit Widget Integration now supports contact collection! Convert the standard widget chat input into an input that accepts the user's name and email, and capture the information as part of the conversation. Enhance your customer support experience with ChatBotKit today!
ChatBotKit Dataset Records can now be automatically transformed to FAQ Records
ChatBotKit now allows for automatic transformation of dataset records to FAQs, resulting in higher quality chat conversations and improved user experience. Learn how to activate this feature and enhance your chatbot's accuracy.
ChatBotKit Now Shows Shadow Bots
ChatBotKit now allows customers to view and manage their shadow bots, including integrations such as Widgets, Slack, Discord, or WhatsApp that are configured directly without assigning a bot instance. This feature provides a better understanding of your ChatBotKit setup and makes managing bots easier than ever before.
ChatBotKit Sitemap and Notion Integrations Now Show All URLs and Notion Pages
ChatBotKit's sitemap and Notion integrations now provide customers with even more transparency about their data collection process. Our integrations now display all URLs and Notion pages that were included in the syncing step.
ChatBotKit Supports WhatsApp!
ChatBotKit now supports WhatsApp! Easily integrate your WhatsApp business account with ChatBotKit and take advantage of all the amazing features that ChatBotKit has to offer. Create powerful chatbots that can automate your customer support, sales, marketing, and much more.
ChatBotKit Introduces Conversation Preempting Feature
Learn about ChatBotKit's Conversation Preempting feature, which uses conversation scenarios to set the tone of the conversation and make it more engaging. Design chatbot dialogues to follow a specific sequence, ensuring that the conversation flows smoothly.
OpenAI Whisper Integration
We are excited to announce that ChatBotKit is now fully integrated with OpenAI Whisper. As a result of this integration, customers of ChatBotKit can now transcribe audio and video content into ChatBotKit datasets. These datasets can be used by chatbots for question answering and conversations.