back to changelog

New Usage Breakdown

Accessible through the user dashboard and API, usage charts empower ChatBotKit customers with actionable insights to improve engagement and efficiency.

We are thrilled to announce a minor update to the usage section of our dashboard. This latest enhancement is designed to provide our users with a comprehensive breakdown of their analytics, offering detailed insights into the daily usage of conversations and tokens over the past 30 days. The new analytics feature is now accessible both through the user dashboard and via the API, enabling seamless integration for all users.

Understanding the importance of data in optimizing chatbot interactions, ChatBotKit has developed this feature to empower our users with actionable insights. By providing a detailed analysis of daily conversation and token usage, users can now make informed decisions to improve engagement and efficiency. This update is part of ChatBotKit's ongoing commitment to deliver exceptional value and support to our community.

Key Features of the New Analytics Breakdown:

  • Daily Usage Insights: Access detailed analytics on how many conversations and tokens are used each day, allowing for precise monitoring and planning.
  • 30-Day Overview: View usage data for the past 30 days at a glance, helping users identify trends and adjust strategies accordingly.
  • Accessible via Dashboard and API: Whether you prefer to view your analytics directly on the website or integrate them with your own systems via API, ChatBotKit has you covered.
  • User-Friendly Interface: The analytics are presented in an intuitive and easy-to-understand format, ensuring that users can quickly glean the information they need.

The analytics breakdown feature is available immediately to all ChatBotKit users. We encourage our users to explore this new functionality and discover the insights it can bring to their chatbot interactions.