Your AI, on every
messaging platform

Build one conversational AI agent. Deploy it to Slack, Discord, WhatsApp, Messenger, and Telegram. Reach your customers and teams wherever they already are.

Documentation

Messaging At Scale

Deploy AI agents across every messaging platform your teams and customers already use.

0

platforms

native integrations with the messaging apps your teams already use

0

minutes

average setup time to connect a new messaging channel and go live

0/7

always on

your agents never sleep, handling conversations around the clock

Platforms

Native on every channel

Each platform gets a first-class integration. Your agent speaks the native language of every messaging app.

Slack

AI for the modern workspace

Deploy AI agents directly into Slack channels, threads, and DMs. Automate IT support, HR workflows, and internal knowledge sharing across your entire organization.

  • Thread-aware context - agents follow conversation threads natively
  • Channel scoping - control which channels agents can access
  • Slash command support for quick actions
  • Works in DMs for private, one-on-one interactions

Discord

AI for communities

Power your Discord server with intelligent agents. Handle community support, moderate conversations, run interactive experiences, and keep members engaged around the clock.

  • Server and channel-level permissions
  • Reply threading for organized conversations
  • Role-based access control integration
  • Rich embeds and formatted responses

WhatsApp

AI for customer conversations

Deliver instant customer support through the most popular messaging app in the world. Handle inquiries, bookings, and order tracking with natural, human-like conversations.

  • WhatsApp Business API integration
  • Media support - images, documents, and locations
  • Quick reply buttons for guided flows
  • Conversation handoff to live agents

Messenger

AI for your Facebook audience

Meet customers on Facebook Messenger with AI that handles sales questions, support tickets, and appointment scheduling without any wait times.

  • Facebook page integration
  • Persistent menu and quick replies
  • Webview support for rich interactions
  • Seamless handoff to human support

Telegram

AI bots with full power

Build Telegram bots that go beyond simple commands. Full conversational AI with inline queries, group chat support, and rich formatting for an engaging user experience.

  • Bot API with inline query support
  • Group and supergroup chat handling
  • Keyboard buttons and callback actions
  • File and media sharing support

Google Chat

AI for Google Workspace

Integrate conversational AI directly into Google Chat spaces. Automate workflows, surface information from Google Workspace apps, and keep teams productive without leaving their tools.

  • Google Workspace native integration
  • Space and thread-aware conversations
  • Card-based rich message formatting
  • Slash commands for quick actions

Microsoft Teams

AI for the enterprise

Deploy AI agents into Microsoft Teams channels, group chats, and one-on-one conversations. Streamline enterprise workflows with deep Microsoft 365 integration.

  • Microsoft 365 ecosystem integration
  • Adaptive card support for rich interactions
  • Channel and group chat presence
  • Single sign-on with Azure AD

One Agent

Build once, reach everywhere

Your agent handles conversations on every platform simultaneously. One knowledge base, one personality, seven channels.

“Hi, I need help with my account”
Customer
CBK
Same answer, native on Slack
Same answer, native on Discord
Same answer, native on WhatsApp
Same answer, native on Messenger
Same answer, native on Telegram
Same answer, native on Google Chat
Same answer, native on Microsoft Teams

Use Cases

Built for real teams

From customer-facing support to internal operations, messaging agents fit into the workflows your teams already use.

Customer Support

Resolve tickets instantly on WhatsApp, Messenger, and Telegram. Your agent answers common questions, handles order tracking, and escalates complex issues to your team.

WhatsApp, Messenger, Telegram

Internal Helpdesk

Deploy an IT and HR assistant inside Slack, Teams, or Google Chat. Employees get instant answers about policies, onboarding, and troubleshooting without filing a ticket.

Slack, Microsoft Teams, Google Chat

Community Management

Keep your Discord or Telegram community engaged around the clock. Your agent answers questions, moderates conversations, and surfaces relevant resources automatically.

Discord, Telegram

Sales and Commerce

Qualify leads, answer product questions, and guide purchasing decisions across Messenger, WhatsApp, and Teams. Every conversation is a potential conversion.

Messenger, WhatsApp, Microsoft Teams

Build vs. Buy

Weeks of plumbing or one integration

Connecting to seven platforms means seven APIs, seven auth flows, and seven sets of quirks to maintain. Or you let ChatBotKit handle it all.

Capability
DIY
ChatBotKit
Unified inbox across platforms
Single bot config for all channels
Platform-specific message formatting
User identity across channels
Thread and context awareness
Built-in moderation and safety
New platform support
Build it
Automatic
Setup time per channel
Hours
Minutes

Getting Started

Live in two minutes

Setting up your messaging integrations is as simple as having a conversation.

Setup guide
How do I deploy my agent to Slack?
Go to Integrations in your ChatBotKit dashboard and create a new Slack integration.
We provide a manifest file and a direct link - click it to create the Slack app in your workspace automatically.
Then what?
Install the app to your workspace and you are done. Your agent is live in under two minutes.
What if I want to add WhatsApp too?
Same idea - create a WhatsApp integration, link your Business number, and you are live. One agent, every channel.

Capabilities

More than simple bots

Full-featured AI agents that handle real workflows inside messaging platforms.

1

Native message formatting

Buttons, cards, and rich media when configured - automatically adapted to match the native format of each messaging platform your agent is connected to.

2

Conversation memory

When configured, agents remember context across messages within a conversation. Long threads and follow-up questions are handled naturally without losing track.

3

Ability-powered actions

Connect your agent to external APIs, databases, and third-party tools. Let it take real actions inside conversations instead of just answering questions.

4

Custom datasets

Ground your agent in your own knowledge base. Upload documents, FAQs, product catalogs, and internal docs so it can deliver accurate, relevant answers every time.

5

Agent analytics

Track conversations, response quality, and usage metrics for your agents. Monitor how they perform across all the messaging platforms you have connected.

6

Unified conversation history

Every conversation across every connected platform lives in one dashboard. Search, filter, review, and export your complete messaging history at any time.

Messaging Features

Explore all the features that ChatBotKit offers for messaging platforms. From native integrations to conversation management and analytics.

Conversation Management

List, Create, Delete, and Export Conversations Programmatically Through the SDK

Custom Datasets

Manage and organize the data that your chat bots use to respond to user input with bespoke datasets.

Custom Skillsets

Create special abilities for your chatbot, such as the ability to generate images or fetch web pages.

Customer Testimonials

From life-changing experiences to exceptional customer support, find out how we go above and beyond to make a difference in the lives of our customers.

LC

Luis Calvo

Head Digital Marketing

Working with ChatBotKit has been a fantastic experience. The team provided not just a great product, but outstanding support, going out of their way to help us refine the bot's behaviour, improve its instructions, and select the AI model that best meets our needs. Thanks to their expertise and support, we now have an AI assistant that’s easy to use, aligned with our tone of voice, and provides accurate and useful information to our website users.

Elliott Mage

Elliott Mage

Entrepreneur

Thanks for the reactivity 🙏 great job done, so easy to use and to setup! Looking forward for next features.

Farhan

Farhan

Influencer

ChatBotKit is perfect for anyone looking to automate tasks and streamline their workflows.

Fausto St.

Fausto St.

Entrepreneur

Maybe you want to build an AI chatbot, but don't know how to use the OpenAI API and don't wanna learn it? No worries. Take a look at @ChatBotKit.

BM

Barry M.

Director Of Marketing

As a creative entrepreneur, this feels like a dream come true! In less than an hour, I've successfully developed three incredible bots! These are such impressive tools that I'm excited to further integrate into my business operations. Thank you!!!

Colin Campbel

Colin Campbel

Builder

My AI chatbot just got a whole lot more hackable with the help of @ChatBotKit's node-sdk and some script magic.

TG

Tony Guo

Founder & CEO

ChatBotKit differentiates itself from other custom GPT chatbot platforms with its extensive documentation, vast array of customization features, and personalized support. There are numerous ways to setup, customize, and integrate your chatbot that just aren't available on other platforms. I'm very satisfied with ChatBotKit and am looking forward to implementing it on my website.

Alex Gutscher

Alex Gutscher

Entrepreneur

This tool really simplifies building chatbots, making it a breeze to create engaging conversational experiences.

Jalen

Jalen

COO

As someone deep in AI dev, I'm intrigued by the multi-agent approach. Love seeing innovation in this space!

AD

Alexander De Ridder

Serial Founder

Excited about streamlined AI development. Simplifying multi-agent solutions seems game-changing.

TS

Timmy Sun

Founder

I've seen how AI tools can boost engagement. This blueprint designer looks like it could streamline multi-agent setups even further. Excited to see its development!

Rohit Ghumare

Rohit Ghumare

Devops Engineer

ChatBotKit is the fastest way to make your own advanced chatbot

AgentQL

AgentQL

SaaS

Looks awesome. The blueprint designer seems perfect for quickly building multi-agent solutions across platforms.

BC

Beyond Chats

SaaS

Looks impressive! Excited to see how ChatBotKit simplifies AI deployment.

LM

Luma Makari

Founder

I really appreciate your support & the how fast everything worked out, much appreciated!

Ready to deploy AI on every messaging platform?

Talk to our team about your messaging use case. We will help you connect your channels and go live fast.

No credit card required