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Event Monitoring and Analytics

Event Monitoring and Analytics provides visibility into platform activities with real-time tracking and data retention capabilities. This feature helps you understand how your ChatBotKit resources are being used and identify patterns in platform interactions.

The monitoring system automatically captures platform events including bot operations, conversation activities, and integration interactions. This data is stored with unlimited retention, allowing you to analyze usage patterns and performance over extended periods without the limitations of external logging services.

This feature helps eliminate uncertainty in platform management by providing clear insights into resource usage and performance across your ChatBotKit implementation.

What You Can Monitor

  • Bot Activities: Track bot creation, updates, and operational events
  • Conversation Events: Monitor message flows and user interactions
  • Integration Operations: Observe third-party service connections and data synchronization
  • Performance Metrics: View response times, usage patterns, and system efficiency indicators
  • User Actions: Analyze how users interact with platform features and resources

How It Works

The event monitoring system operates automatically in the background, capturing platform interactions without requiring configuration. Events are stored in the platform database with relevant context and metadata, enabling efficient filtering and analysis.

The system provides real-time data access through the Events dashboard, where you can filter events by type, time period, or specific resources. Export capabilities allow you to download event data for external analysis or compliance reporting.

Getting Started

Access Event Monitoring

Navigate to the Events page in your ChatBotKit dashboard to access the monitoring interface. The page provides real-time visibility into platform activities with filtering options to focus on specific events or time periods.

Key Features Available

  • Real-time Event Streams: View platform activities as they happen
  • Filtering and Search: Focus on specific event types, time ranges, or resources
  • Data Export: Download event data in JSON or CSV formats
  • Historical Analysis: Access unlimited event history for trend analysis

The event monitoring system integrates automatically with all platform components, providing comprehensive visibility without additional setup requirements.

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