Features
ChatBotKit Features Topics for security
ChatBotKit is a conversational AI platform that helps you build, train, and deploy AI-powered chatbots and virtual assistants for your business.
- Granular Access ControlKeep every agent and user scoped to exactly what they should access - per-context credentials, personal or shared secrets, and sub-account isolation so authorization stays consistent across every channel.
- Usage PoliciesNever get a surprise bill from a runaway bot - set guardrails on consumption with automatic alerts and blocking when token, message, or conversation thresholds are crossed.
- PoliciesKeep every bot within safe cost and data limits automatically - define rules that control how long data is retained and cap consumption, with alerts and enforcement built in.
- SecurityProtect your data and your users end to end - encryption, webhook signature validation, sandbox isolation, PII redaction, and granular access control built in, so your AI is enterprise-ready.
- PII RedactionKeep sensitive customer data out of your AI models and logs - automatically detect and mask personal information in real time, protecting privacy and easing GDPR and CCPA compliance.
- AuthenticationLet your team and customers sign in securely without building auth yourself - passwordless and social login, Microsoft and Google sign-in, and contact-based access for multi-user accounts.
- SandboxesLet agents run real code and commands without risking your infrastructure - isolated, ephemeral containers where they execute code and process files safely, then disappear.
- MCP Secrets ManagementRun background agents against MCP tools without auth headaches - pre-authenticate shared secrets, support multiple accounts per service, and fall back automatically when credentials expire.
- Retention PoliciesKeep data hygiene and compliance on autopilot - configurable retention policies automatically expire idle conversations, so old data doesn't linger and pile up risk.
- Event Monitoring and AnalyticsCatch problems early and optimize with full visibility - real-time event monitoring with unlimited retention and advanced filtering so nothing on your platform goes unseen.
- Audit Trails and CompliancePass security reviews and prove governance without scrambling - complete change tracking, compliance reporting, and security monitoring recorded automatically for every action.
- EU Data ResidencyMeet EU data requirements and win regulated customers - run conversational AI on an EU-resident stack where all data processing and model inference stay inside the European Union.
- Bring Your Own Key & Custom ModelsControl your AI costs and tailor model behavior - bring your own provider keys and fine-tuned models into ChatBotKit instead of paying markup or settling for generic responses.