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EU Data Residency

Run conversational AI on an EU-native stack where data processing and model inference stay within the European Union.

ChatBotKit EU is a program for organizations that need their data to stay within the European Union. It establishes a vertically integrated, EU-native conversational AI stack where every component - from data processing to model inference - resides exclusively inside EU borders, addressing the data sovereignty requirements of regional customers.

The program builds a complete AI ecosystem hosted within the EU: secure infrastructure for large language model inference, retrieval-augmented generation over your data, dedicated databases, file storage, and the full ChatBotKit conversational AI engine.

What You Can Do

  • Keep data in the EU: Run inference, RAG, storage, and processing within EU borders.
  • Meet sovereignty requirements: Give regulated organizations certainty that data never leaves the region for any part of the AI pipeline.
  • Use the full platform: Build with the same agents, skillsets, datasets, and memory available across ChatBotKit.
  • Layer in privacy controls: Combine EU residency with PII redaction and data masking that apply globally.

How It Works

ChatBotKit EU hosts the complete stack within the European Union, so model inference, retrieval, databases, and file storage all run in-region. This goes beyond the privacy-preserving features ChatBotKit already offers globally - such as data masking and PII stripping - for organizations that require absolute certainty about where their data is processed.

Setup

ChatBotKit EU is an invitation-only private program focused on co-creation with foundational partners and initial customers. Organizations with specific EU-hosting needs can express interest, and the ChatBotKit team works closely with early adopters to tailor the platform to their data-residency requirements.

Practical Uses

EU data residency is built for public-sector bodies, healthcare, finance, and any organization operating under strict EU data regulations where data sovereignty is a requirement. It pairs naturally with ChatBotKit's compliance features - audit trails, retention policies, and PII redaction - to support a defensible, region-bound deployment.

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