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EU Data Residency

Meet EU data requirements and win regulated customers - run conversational AI on an EU-resident stack where all data processing and model inference stay inside the European Union.

EU data residency is for organizations that need their data to stay within the European Union. ChatBotKit can run every component of your conversational AI - from data processing to model inference - exclusively inside EU borders, addressing the data sovereignty requirements of regional customers.

The EU-resident deployment covers the complete stack: secure infrastructure for large language model inference, retrieval-augmented generation over your data, dedicated databases, file storage, and the full ChatBotKit conversational AI engine.

What You Can Do

  • Keep data in the EU: Run inference, RAG, storage, and processing within EU borders.
  • Meet sovereignty requirements: Give regulated organizations certainty that data never leaves the region for any part of the AI pipeline.
  • Use the full platform: Build with the same agents, skillsets, datasets, and memory available across ChatBotKit.
  • Layer in privacy controls: Combine EU residency with PII redaction and data masking that apply globally.

How It Works

With EU data residency enabled, the complete stack is hosted within the European Union, so model inference, retrieval, databases, and file storage all run in-region. This goes beyond the privacy-preserving features ChatBotKit already offers globally - such as data masking and PII stripping - for organizations that require absolute certainty about where their data is processed. For even stricter boundaries, ChatBotKit can also deploy into your own EU cloud account or private infrastructure.

Setup

EU data residency is available as an enterprise deployment option. Reach out to the ChatBotKit team with your data-residency requirements, and we will work with you to tailor an EU-resident deployment to your compliance needs.

Practical Uses

EU data residency is built for public-sector bodies, healthcare, finance, and any organization operating under strict EU data regulations where data sovereignty is a requirement. It pairs naturally with ChatBotKit's compliance features - audit trails, retention policies, and PII redaction - to support a defensible, region-bound deployment.

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