Features
ChatBotKit Features Topics for enterprise
ChatBotKit is a conversational AI platform that helps you build, train, and deploy AI-powered chatbots and virtual assistants for your business.
- Granular Access ControlKeep every agent and user scoped to exactly what they should access - per-context credentials, personal or shared secrets, and sub-account isolation so authorization stays consistent across every channel.
- Usage PoliciesNever get a surprise bill from a runaway bot - set guardrails on consumption with automatic alerts and blocking when token, message, or conversation thresholds are crossed.
- PoliciesKeep every bot within safe cost and data limits automatically - define rules that control how long data is retained and cap consumption, with alerts and enforcement built in.
- Model CatalogueUse the best model for each job without lock-in - pick from a broad catalogue across leading providers and assign the right one to every bot without changing your setup.
- SecurityProtect your data and your users end to end - encryption, webhook signature validation, sandbox isolation, PII redaction, and granular access control built in, so your AI is enterprise-ready.
- Microsoft Teams IntegrationGive employees instant AI help inside Microsoft Teams - deploy bots into channels and direct messages with full skillset, dataset, and memory support, right where work happens.
- Google Chat IntegrationGive your team AI help where they already work - deploy bots into Google Chat spaces and direct messages, backed by full Google Workspace agent capabilities.
- AuthenticationLet your team and customers sign in securely without building auth yourself - passwordless and social login, Microsoft and Google sign-in, and contact-based access for multi-user accounts.
- Chat SnippetsCut document review cycles with AI - comment on many sections at once, batch your revisions, and resolve multi-point edits in a single pass instead of one round-trip at a time.
- Chat ReferencesTurn AI answers into decisions people can trust - every response can cite its sources so users verify claims, cutting hallucination risk and building accountability into each interaction.
- Chat CanvasLet users read and work through full documents right inside the chat - rich markdown, HTML, and multi-page support that turns a conversation into a shared workspace for analysis and review.
- PortalsLaunch a branded AI destination for your customers in minutes - white-labeled sites that package ChatBotKit apps with your domain, branding, and access controls, no build required.
- EU Data ResidencyMeet EU data requirements and win regulated customers - run conversational AI on an EU-resident stack where all data processing and model inference stay inside the European Union.
- Bring Your Own Key & Custom ModelsControl your AI costs and tailor model behavior - bring your own provider keys and fine-tuned models into ChatBotKit instead of paying markup or settling for generic responses.
- Slack IntegrationGive your team instant answers inside Slack - deploy AI bots to channels, group chats, and direct messages with streaming replies, slash commands, and rich formatting.