Features

ChatBotKit Features Topics for compliance

ChatBotKit is a conversational AI platform that helps you build, train, and deploy AI-powered chatbots and virtual assistants for your business.

PoliciesKeep every bot within safe cost and data limits automatically - define rules that control how long data is retained and cap consumption, with alerts and enforcement built in.
SecurityProtect your data and your users end to end - encryption, webhook signature validation, sandbox isolation, PII redaction, and granular access control built in, so your AI is enterprise-ready.
PII RedactionKeep sensitive customer data out of your AI models and logs - automatically detect and mask personal information in real time, protecting privacy and easing GDPR and CCPA compliance.
Retention PoliciesKeep data hygiene and compliance on autopilot - configurable retention policies automatically expire idle conversations, so old data doesn't linger and pile up risk.
Event Monitoring and AnalyticsCatch problems early and optimize with full visibility - real-time event monitoring with unlimited retention and advanced filtering so nothing on your platform goes unseen.
Audit Trails and CompliancePass security reviews and prove governance without scrambling - complete change tracking, compliance reporting, and security monitoring recorded automatically for every action.
EU Data ResidencyMeet EU data requirements and win regulated customers - run conversational AI on an EU-resident stack where all data processing and model inference stay inside the European Union.