back to changelog

Introducing Message Peek

Enhance user engagement and interaction with Message Peek, a new feature designed to display bot messages outside of the main chat area. Configure and manage peeked messages directly in the Widget, offering a visually engaging and easy-to-navigate experience. Improve user navigation and interaction by providing immediate access to important information. Try out Message Peek to boost user engagement and conversion rates. Feedback is encouraged to fine-tune the feature for its official launch.

We are thrilled to announce the beta launch of an innovative new feature - Message Peek. This feature is designed to enhance user engagement and interaction, providing an even more intuitive and seamless experience for the site's visitors.

Message Peek is a welcome addition to the ChatBotKit AI widget repertoire. It allows customers to configure their widget to display bot messages outside of the main chat area. This feature ensures immediate access to important information, effectively increasing the visibility of the widget and promoting its interaction.

With Message Peek, users can conveniently set up and manage peeked messages directly in the Widget. The feature supports rich elements, including interactive buttons, offering visitors a visually engaging and easy-to-navigate experience. This means that common questions, prompts, and other important information can be accessed directly from the Message Peek, improving user navigation and interaction.

While Message Peek is currently in its beta phase, its potential is already clear. By making key information more visible and accessible, businesses can significantly improve user engagement, customer service, and ultimately, their bottom line.

ChatBotKit invites current and potential customers to try out the new Message Peek feature and see firsthand the impact it can have on their user engagement and conversion rates. Feedback is also highly encouraged to help fine-tune the feature and make it even better for its official launch.