ChatBotKit Launched Data Extraction Integration
We are thrilled to announce the launch of our newest integration, Data Extract or simply Extract. This innovative feature promises to usher in a new era of interactivity by bridging the gap between unstructured conversation data and structured databases.
The "Extract" integration is a powerful tool designed to activate as soon as a conversation becomes idle. It works by utilizing a provided JSON schema to extract specific information from the dialogue. The extracted data is then stored in the conversation metadata, which can be accessed at a later stage through the ChatBotKit API or the user-friendly dashboard.
What makes "Extract" a game-changer is its potential to revolutionize how businesses approach analytics. By enabling our customers to transform their conversations into structured data, we're providing them with the means to build robust analytics capabilities. This data can be used to populate databases, fuel other systems, and provide deeper insights into customer interactions.
The "Extract" integration is not just about data extraction; it's about empowering businesses with the tools they need to gain a holistic understanding of their users' needs and preferences. By combining conversational AI technologies in this novel way, we're opening up a world of possibilities for businesses to leverage the data they generate every day in their customer interactions.
We at ChatBotKit are excited about the potential of the "Extract" integration. We believe it will not only help our customers make sense of their data but also redefine the future of conversational AI technologies. By integrating "Extract" into their systems, our customers can look forward to a future where every conversation is a chance to learn, adapt, and grow.
ChatBotKit Unveils New Performance Metrics Screens for Bots, Conversations and Messages
ChatBotKit introduces new performance metrics screens for Bots, Conversations, and Messages, offering in-depth insights into chatbot performance and effectiveness. The new screens include Net Promoter Score (NPS) calculations, providing a quantifiable measurement of customer loyalty. Accessible from the ChatBotKit dashboard, these features revolutionize customer interaction understanding and offer a granular view of AI chatbot performance. ChatBotKit's ongoing commitment to innovation and customer satisfaction is reinforced with this update, solidifying its position at the forefront of the AI chat technologies industry.
ChatBotKit Announces New Account Switching Functionality for Partner Users
ChatBotKit announces new account switching functionality for partner users. This feature allows partners to seamlessly switch between their user sub-accounts directly from the ChatBotKit dashboard, offering a more streamlined and user-friendly experience. Manage all aspects of child accounts in the same way as the master account, including creating bots, datasets, and skillsets. With this new feature, partner users can access all features across all accounts without compromise, making managing multiple accounts and resources as easy as managing just one. The Partner API is fully supported. ChatBotKit is committed to continuous innovation to meet the needs of partners and developers.
ChatBotKit Introduces a Dedicated Command Line Interface (CLI) Tool with its Node SDK
ChatBotKit introduces a dedicated Command Line Interface (CLI) tool integrated within its Node SDK. This CLI tool revolutionizes the way developers interact with the ChatBotKit platform by providing direct access to the ChatBotKit API. With this tool, developers can easily create, modify, and engage with AI bots directly from their command line, enhancing efficiency and streamlining the bot development process.