Enhanced Event Logging System with Audit Trails

We're pleased to announce meaningful improvements to ChatBotKit's event logging system with enhanced storage and new audit trail capabilities. This update delivers better data retention, improved querying options, and dedicated user interfaces for platform monitoring and compliance oversight.

Users can now track events and changes over extended periods with 90 days retention and reliable access to platform activity data. This enables better analysis of usage patterns and system performance through comprehensive monitoring capabilities.

Enhanced Event Monitoring and Audit Capabilities

The new approach stores events, metrics, and audit logs directly in the platform with clear relationships to relevant resources. This architecture provides faster queries and more comprehensive analytics while reducing dependencies on external services.

The system automatically captures bot activities, conversation events, integration operations, and user actions, creating a complete record of platform utilization. Events include detailed context and metadata that help users understand system behavior and identify optimization opportunities.

New User Interfaces for Events and Audit Logs

The platform now includes dedicated pages for monitoring events and reviewing audit logs. The Events page provides real-time monitoring with filtering and search capabilities, while the Audit page offers comprehensive change tracking with before/after value comparison for compliance requirements.

These monitoring enhancements provide ChatBotKit users with improved visibility into platform activities and better tools for maintaining compliance oversight while reducing reliance on external logging services.