Zendesk MCP

Connect Zendesk to your AI agents using the Model Context Protocol (MCP), enabling seamless integration with zendesk.com's services through standardized interfaces.

Request New Zendesk MCP Features
  • zendesk.com

    Search Zendesk Tickets

    Search for support tickets in Zendesk based on specific criteria
    zendesk
    ticket
    search
  • zendesk.com

    List Zendesk Tickets

    List all support tickets in Zendesk
    zendesk
    ticket
    list
  • zendesk.com

    Fetch Zendesk Ticket

    Fetch details of a specific ticket in Zendesk
    zendesk
    ticket
    status
  • zendesk.com

    Create Zendesk Ticket

    Create a new support ticket in Zendesk
    zendesk
    ticket
    create
  • zendesk.com

    Update Zendesk Ticket

    Update a specific support ticket in Zendesk
    zendesk
    ticket
    update
  • zendesk.com

    Delete Zendesk Ticket

    Delete a specific support ticket in Zendesk
    zendesk
    ticket
    delete
  • zendesk.com

    List Zendesk Ticket Comments

    List comments of a specific ticket in Zendesk
    zendesk
    ticket
    comment
    list
  • zendesk.com

    Create Zendesk Ticket Comment

    Create a new comment on a specific ticket in Zendesk
    zendesk
    ticket
    comment
    create
  • zendesk.com

    Reply to Zendesk Ticket

    Send a public reply to a Zendesk ticket (sends email to requester)
    zendesk
    ticket
    reply
    comment
  • zendesk.com

    Add Internal Note to Zendesk Ticket

    Add a private internal note to a Zendesk ticket (not visible to requester)
    zendesk
    ticket
    note
    comment
    internal
  • zendesk.com

    Fetch Zendesk User

    Fetch details of a specific user in Zendesk
    zendesk
    user
    fetch
  • zendesk.com

    Perform Zendesk Operations

    Use this pack to interact with Zendesk. You can manage tickets, search for issues, and perform comprehensive support operations.
    zendesk
    pack
    beta
  • zendesk.com

    Search Zendesk

    Use this pack to search and read data from Zendesk. You can list tickets, search for issues, and retrieve information without modification.
    read only
    zendesk
    pack
    beta

    • What is Zendesk MCP?

    The Model Context Protocol (MCP) is an open standard that provides a unified way for AI applications to connect with external tools and data sources. Instead of building custom integrations for every service, MCP provides a standardized interface that allows AI models to discover available tools, understand their capabilities, and execute them safely and securely.

    With Zendesk MCP integration, you can:

    • Dynamically discover tools: Your AI agents automatically find and understand Zendesk's available capabilities through the MCP server
    • Standardized integration: Use a consistent protocol instead of learning platform-specific APIs
    • Real-time capabilities: Tools are loaded and executed on-demand during conversations
    • Secure execution: Maintain proper authentication and isolation through ChatBotKit's MCP implementation
    • No custom coding: Leverage Zendesk's functionality without writing integration code

    How Zendesk MCP Works

    ChatBotKit's MCP action provides a powerful way to dynamically extend your AI agent's capabilities by loading tools from Zendesk's MCP server.

    Connect to MCP Server

    ChatBotKit establishes a connection to Zendesk API endpoints, initiating secure communication.

    Discover Available Tools

    The system automatically discovers all available Zendesk tools and their schemas through the MCP protocol.

    Load Tool Definitions

    Tool definitions are loaded into your conversation context, making them available to your AI agent.

    Execute Securely

    Your AI uses these tools as if they were native abilities, with secure execution and proper authentication.

    MCP Integrations

    chatbotkit.comslack.comnotion.solinear.appsentry.iobetterstack.combox.compaypal.compagerduty.comstripe.comcloudinary.comcanva.comgithub.comapify.comzapier.comworkato.comisometric.comahrefs.comfigma.comintercom.compipedream.comparallel.aitodoist.commapbox.comclickup.comhunter.iotally.soamplitude.commiro.comtavily.compulumi.composthog.comcontext7.comfirecrawl.devlinkup.sorevenuecat.comjam.devfireflies.aizoominfo.comexplorium.aiatlassian.comvercel.comneon.techprisma.iohuggingface.cojotform.comwix.comdropbox.comclose.comdocusign.cominstantly.aizendesk.comgoogle.comquench.aihubspot.comhyperproof.appserpapi.comserper.devserper.devdiscord.comshopify.comperplexity.aireddit.comreplicate.comresend.compostgrest.orgsupabase.comzoom.uspeopledatalabs.commagento.commailchimp.comcalendly.comcal.comwoocommerce.combigcommerce.combeehiiv.combrandfetch.iofreshdesk.comfinancialmodelingprep.comapollo.ioopenweathermap.orgopenstreetmap.orgfacebook.comusefind.aivanta.commixpanel.comgohighlevel.commake.comlemonsqueezy.comlinkedin.commailgun.commicrosoft.commonday.comwikipedia.orgtwilio.comnubela.cookta.combrave.comsendgrid.comeasypost.comgodaddy.comgetharvest.comtrello.comtypeform.comaccuweather.comactivecampaign.comtaxjar.comtelegram.orgcoinapi.ioclearbit.comclickhouse.comclockify.mecoda.iocodeqr.iodictionaryapi.devably.comairtable.comasana.comalphavantage.conewsapi.orgraindrop.iosnowflake.comsprites.devunsplash.comuplead.comgiphy.comlistennotes.compexels.compipedrive.comproductboard.combarcodelookup.combamboohr.combasecamp.comdev.todiffbot.comweatherbit.iogeocod.ioabstractapi.comattio.commanychat.commatillion.commodelcontextprotocol.ioxero.com