Audit
ChatBotKit's audit trail system provides comprehensive tracking of platform changes and user activities for compliance, security, and governance purposes. This system automatically captures all modifications to platform resources with complete change history and user attribution.
The audit trail system is designed to help organizations maintain compliance oversight, conduct security monitoring, and provide accountability for all platform activities.
Why Audit Trails Matter
Audit trails provide essential capabilities for platform governance:
- Compliance Support: Meet regulatory requirements with comprehensive change documentation
- Security Monitoring: Track user activities and identify potential security issues
- Change Accountability: Maintain complete records of who made changes and when
- Incident Investigation: Support security incident analysis with detailed activity logs
- Governance Oversight: Ensure proper oversight and accountability for platform usage
What Gets Tracked
The audit system automatically captures various types of platform activities:
- Resource Changes: Modifications to bots, datasets, integrations, and configurations
- User Activities: Authentication events, permission changes, and administrative actions
- System Changes: Platform updates, security modifications, and policy changes
- Access Events: User login/logout activities and resource access patterns
- Administrative Operations: Account management, billing changes, and organizational updates
Change Tracking Details
Each audit record includes comprehensive information:
- User Attribution: Complete identification of who made the change
- Timestamp Information: Precise timing of when changes occurred
- Before/After Values: Complete comparison of what changed
- Context Details: Session information, source location, and change reason
- Resource Relationships: Links to affected platform resources
Accessing Audit Data
Audit Dashboard
Navigate to the Audit page in your ChatBotKit dashboard to access the audit trail interface. This page provides:
- Complete change history with before/after value comparison
- User attribution and accountability tracking
- Filtering options to focus on specific activities or time periods
- Export functionality for compliance reporting
- Search capabilities to find specific changes or events
Key Features
- Change History: View detailed records of all platform modifications
- User Tracking: See which users made specific changes with full accountability
- Time-Based Filtering: Focus on changes within specific time periods
- Resource Filtering: View changes for specific bots, datasets, or other resources
- Export Capabilities: Download audit data for compliance reporting and analysis
Compliance and Security
Regulatory Support
The audit trail system supports various compliance frameworks:
- SOX Compliance: Detailed change tracking for financial system oversight
- GDPR Requirements: Complete data handling and privacy activity records
- HIPAA Compliance: Healthcare data access and modification tracking
- Industry Standards: Support for various industry-specific regulatory requirements
Security Monitoring
Audit trails provide security oversight through:
- Access Monitoring: Track user authentication and resource access patterns
- Change Detection: Identify unauthorized or unusual modification activities
- Incident Investigation: Support forensic analysis of security events
- Policy Enforcement: Monitor compliance with organizational security policies
Getting Started
- Access the Audit Page: Go to the Audit section in your ChatBotKit dashboard
- Review Recent Changes: Examine recent platform modifications and user activities
- Apply Filters: Use filtering options to focus on specific users, resources, or time periods
- Export Records: Download audit data for compliance reporting or external analysis
The audit trail system operates automatically in the background, capturing all platform changes without requiring additional configuration.
Data Retention and Export
Audit data is maintained with comprehensive retention to support compliance requirements and historical analysis. Export capabilities enable you to generate compliance reports, conduct security analysis, and integrate audit data with external governance systems.
This comprehensive audit tracking helps ensure complete accountability and governance oversight for all platform activities while supporting regulatory compliance and security monitoring requirements.