Portals

ChatBotKit Portals provide a powerful way to configure and package ChatBotKit's conversational AI applications, also known as apps, into independent websites with custom domains and configurations. This feature allows you to create dedicated experiences for your users, tailored to their specific needs.

Applications

ChatBotKit has several internal applications that can be used independently from the dashboard:

• Chat: An app that allows users to interact with multiple AI agents in the same canvas.
• Inbox: An app that displays all conversations in a user-friendly format for exploration and review.
• Usage: An app that displays the usage analytics for the associated account (also includes sub-accounts).

Portals

Portals provide a way to configure these applications and package them into independent websites with custom domains and configurations. This allows you to create dedicated experiences for specific user groups or use cases.

Examples

1. Customer Support Portal: If you use the ChatBotKit Widget on your website to support your customers, you can create a dedicated portal for your support team to access the Inbox application. This allows them to review customer conversations periodically, with access limited to specific users.
2. Team of Experts and Bots: If you have multiple agents created for work-related activities, you can assemble your own team of experts and bots to perform tasks for you. By exposing these agents in a portal, your users can log in and interact with them, which is perfect for sales and marketing teams.
3. All-in-One Portal: You can package all applications together in a single portal, exposing either a single application or multiple applications, and grant access to specific users as needed.

General Configuration

To configure a portal, you need to write a config object. The default config object looks like this:

• The apps object defines the exposed applications, each with its own properties.
• The users object defines the users who have access to the portal. You can allow individual users or use wildcards to grant access to multiple users.

Layout

The layout object allows you to customize the portal's appearance and behavior. It includes options for configuring the footer, header, and other visual elements of the portal interface.

The footer properties allow you to customize the footer section of your portal:

• privacy: A URL to your privacy policy. When set, adds a "Privacy Policy" link to the footer.
• terms: A URL to your terms of service. When set, adds a "Terms of Service" link to the footer.
• madeWith: A boolean that controls the visibility of the "Made with ChatBotKit" footer text. Set to false to hide this text.

App-Specific Configuration

Different apps have their own configuration options:

Chat

The Chat app contains a list of exposed bots that users can interact with:

Chat can also contain a list of initial messages to help users perform common tasks:

The Colabo app can be customized with additional properties to change its name and description:

FAQ