Moderation

ChatBotKit comes with advanced content moderation features that are essential for maintaining the integrity and safety of bot-user interactions. By utilizing these features, developers can ensure that the content generated by and for their bots remains respectful, safe, and free from harmful language.

Features

1. Content Scanning: Once content moderation is enabled, all incoming and outgoing content will be meticulously scanned.
2. Language Detection: The system can recognize harmful, hateful, and other types of inappropriate language.
3. Automatic Refusal: If flagged content is detected, the bot will automatically refuse to respond, ensuring that harmful content doesn't get propagated.

Enabling Content Moderation

To enable content moderation for your bots and integrations:

1. Go to the Bot Advanced Settings.
2. Toggle the Moderation switch to ON.

Remember: Once enabled, all content – both incoming and outgoing – will be subject to content moderation. This ensures a comprehensive shield against potential harm.

How it Works

• When a user sends a message to the bot, ChatBotKit will scan the content before processing.
• If inappropriate language or content is detected, the message will be flagged.
• The bot will not process flagged content and will instead send a default refusal message. This ensures that inappropriate prompts don't result in any undesired responses.
• You view flagged content in your conversations.
• You will receive an email notification if a message is flagged for moderation.