Features

ChatBotKit Features Topics for conversations

ChatBotKit is a conversational AI platform that helps you build, train, and deploy AI-powered chatbots and virtual assistants for your business.

Cross-Device ContinuityLet customers start on one device and finish on another - dispatch a conversation in the background and subscribe from anywhere to watch and complete it live, with nothing lost in between.
Message SteeringKeep conversations natural when users type in bursts - rapid follow-up messages steer the reply in progress, so a flurry of quick notes becomes one coherent response.
Realtime VoiceLet customers talk to your agent, not just type - live, low-latency voice conversations using the same bot, configuration, and full capabilities you already run in chat.
Conversation StreamingGive users responsive, real-time replies instead of spinners - stream conversation output as typed events to build chat interfaces that feel instant and alive.
Conversation CompactionKeep long conversations in context while cutting token cost - older turns compact into checkpoints so your bot stays informed without paying for the full history every message.
Conversation ManagementBuild exactly the conversation flows your product needs - full programmatic control to list, create, update, and delete conversations and messages across their whole lifecycle through the SDK.
Memory SystemTurn one-off chats into relationships that improve over time - agents remember key details about contacts and past conversations, so every interaction feels personal and informed.
Data ExtractionTurn every conversation into structured data you can act on - extract fields and metrics against a JSON schema, ready to feed analytics, CRMs, and downstream systems automatically.