Features
ChatBotKit Features Topics for contact
ChatBotKit is a conversational AI platform that helps you build, train, and deploy AI-powered chatbots and virtual assistants for your business.
- Email IntegrationHandle inbound email around the clock without staffing it - give your agent a dedicated inbox to read, understand, and reply to messages, capturing every contact automatically.
- Contact CollectionCapture leads automatically without forms - your agent collects visitor contact details in conversation, saving manual entry and improving follow-up, across Widget and Support integrations.
- Support IntegrationDeflect routine tickets and escalate the rest cleanly - connect your agent to Zendesk and Intercom with automatic summaries and smooth handover to human agents.
- WhatsApp IntegrationServe customers on the app they use most - connect your WhatsApp Business account for AI-powered conversations with optional contact collection built in.