The Chatbase Alternative
Everything Chatbase charges
extra for, included
Just as quick to set up, and it does a great deal more - with the API, voice, SSO and audit logs coming as standard instead of being sold to you as upgrades.
See It in Action
Watch what Chatbase
cannot show you
Crawl a site, drop in the widget, and a grounded agent is live in minutes.
Why Teams Switch
Where Chatbase stops,
ChatBotKit keeps going
Just as easy to set up
Point it at your site, upload your docs, drop in the widget. Answering customers in minutes, same as Chatbase.
It gets things done
Look up an order, update a record, book a callback, answer the phone. Not just quote your help centre back at people.
Nothing locked behind upgrades
Voice, the API, SSO and audit logs are included. No message credits to top up, no add-ons, no sales call.
Side by Side
ChatBotKit vs Chatbase
Want the long version? Read the full ChatBotKit vs Chatbase comparison.
- You want the bot to handle the request, not just describe how to do it.
- You are tired of watching message credits run down.
- The feature you needed turned out to be one plan up.
- You need SSO and audit logs without an enterprise contract.
- You want one bot on web, WhatsApp, Slack, email and the phone.
- You want it to remember customers between conversations.
Migration
Moving from Chatbase
is the easy part
Import your content
Re-crawl your site, re-upload your documents, reconnect Notion. Same few minutes as the first time.
Describe the agent
Write what it should do and give it the tools it needs. No rebuilding from scratch.
Go live
Publish to your channels. The support flow you already designed comes across as it is.
There is no infrastructure to set up, and our team helps move your data across.
Questions
Asked before switching
Yes. Crawl your site, upload your PDFs and spreadsheets, sync Notion, drop the widget on your page. A grounded support agent is answering in minutes, the same as it is on Chatbase.
Chatbase bots answer from your documents and can call a connected app. ChatBotKit bots do that, then go further - checking a customer's order in your own systems, updating a record, booking a callback, or picking up the phone and handling the call themselves. Your developers get the deeper tools if they want them, but you do not need them to get started.
No. Voice, the API, SSO, access control, PII redaction and audit trails are part of the platform rather than upgrades. There are no message credits to top up and no per-feature add-ons - plans scale with how much you use, so the bill does not jump the first time you need something.
Of course. Plenty of teams run exactly that - a bot grounded in your help centre, answering on your site and handing off to a human. The difference is you are not boxed in if that changes.
Usually an afternoon. Re-crawl your site, re-upload your documents, describe what the agent should do, and reconnect its tools. The support flow you already designed comes across as it is, and our team helps with the data.
Customer Stories
Case studies from teams shipping AI
See how organizations use ChatBotKit to launch production AI assistants, validate new products, support customers, and create richer digital experiences.
Enterprise search
Quench
Discover Quench.ai, the enterprise search company founded by Husayn Kassai, the serial entrepreneur behind Onfido. Quench helps large organizations unify and discover their internal knowledge through natural language search. Built on ChatBotKit's Forward Deployment platform - the environment powering the "Quench Sandbox" - Quench prototypes, runs discovery, and validates AI products with real customers in days rather than quarters. Learn how this approach delivered 10x faster prototyping and won major enterprises including Yum Brands, MotorK, Podium, and numerous Fortune 500 companies, turning rapid customer iteration into a sustainable competitive advantage.
Healthcare charity
Debra
DEBRA UK is the leading charity for individuals with epidermolysis bullosa (EB), a rare genetic skin condition. Committed to providing lifelong care and seeking cures, DEBRA supports nearly 4,000 members across the UK. With over £22 million invested in research, DEBRA is the largest UK funder of EB studies. The organization addresses the complex information needs of patients and caregivers by offering reliable resources and support. Learn about DEBRA's innovative chatbot, providing 24/7 assistance for inquiries about EB, fundraising, and support services, ensuring accurate and compassionate communication. Explore DEBRA's mission to improve lives and advance research for those affected by EB.
Education wellbeing
Elggo
Discover Elggo, the MENA and Southeast Asia region's first AI-powered wellbeing platform for K–12 schools. Founded after the COVID-19 pandemic to close a gap in culturally relevant mental-health resources, Elggo delivers evidence-based curricula designed by regional psychologists and educators. By integrating ChatBotKit's conversational AI, embeddable widget, and multilingual support, Elggo provides students and teachers with always-on, personalized guidance on emotional literacy, decision-making, and growth mindset. Learn how a controlled trial of 12,000 students across 32 schools saw a 30% increase in student wellbeing, and how the platform scaled across seven countries while keeping content culturally responsive and data-driven.
Cultural heritage
Faro
Discover FARO, the Flemish government's cultural heritage organization, which enhances access to heritage collections through its innovative ErfgoedApp. Launched in 2015, the app utilizes augmented reality, IoT, and AI to provide on-site, multilingual guidance for museums and heritage sites. In celebration of its 10th anniversary, FARO has partnered with ChatBotKit to introduce AI chatbots, transforming the app into an on-demand heritage guide. Visitors can ask questions about artworks and historic landmarks at any time, while geofencing technology provides location-aware storytelling. With plans to expand this interactive experience across more sites, FARO is committed to making heritage discovery intuitive and personalized for everyone.
Customer service
Intelliway
Discover Intelliway, a Brazilian technology firm building AI-powered customer service solutions for businesses across Brazil and Latin America. Using ChatBotKit's API-first platform as their backend, Intelliway builds custom-branded interfaces on top of powerful conversational AI while retaining full control over the customer experience. Learn how native Brazilian Portuguese understanding, scalable cloud infrastructure, and advanced language models help Intelliway serve hundreds of clients across multiple industries, with one major retail client reporting a 40% increase in positive customer feedback. Explore how the platform-as-a-backend approach positions Intelliway to lead conversational AI across the Americas.
Rebuild your Chatbase bot this afternoon
Crawl your site, drop in the widget, go live in minutes. Everything else is already included when you need it.