What is Conversational AI

Conversational AI refers to technologies that enable computers to simulate conversation with human users. It encompasses a range of technologies including natural language processing (NLP), machine learning (ML), speech recognition, and contextual understanding to allow for meaningful interactions. Conversational AI can be implemented through various platforms like chatbots on websites, virtual assistants on smartphones and smart speakers, and messaging apps.

The core objective of conversational AI is to make interactions with machines as natural and intuitive as speaking with a human. This involves understanding the user's intent, processing the information, generating a response that aligns with the context of the conversation, and learning from each interaction to improve future responses. The technology finds applications in sales, customer service, personal assistants, healthcare, education, and many other areas, providing users with instant, on-demand responses to their queries and tasks.