Trust Centre Security, Privacy & Compliance

Everything you need to verify ChatBotKit's security posture, data handling commitments, and compliance documentation - all in one place.

Privacy Policy
How we collect, process, and protect your personal data. Covers data rights, retention practices, and how to contact us with privacy requests.
Data Processing Addendum
Our contractual commitments as a data processor under GDPR and CCPA. Includes subprocessor details, deletion SLAs, and standard contractual clauses.
Subprocessors
A complete list of the third-party services we engage to process customer data, including their category, country, and the types of data they handle.
Security Overview
Our security architecture, compliance posture, encryption standards, PII redaction pipeline, data residency controls, and incident response procedures.
AI No-Training Statement
Your data is never used to train AI models. Our Data Processing Addendum formally commits that we process customer data only to deliver the contracted service.
Audit Log Export
Export a tamper-evident record of all actions taken in your account - API calls, configuration changes, and data access events - for your own compliance audits.