Reflections
ChatBotKit Reflections Topics for product
ChatBotKit is a conversational AI platform that helps you build, train, and deploy AI-powered chatbots and virtual assistants for your business.
- A Zoo of AgentsFeed the same harness the same task and you get the same result. What separates the tools is how they fit the person using them, which is why one agent called Claude in every Slack channel feels flat and a workspace full of different agents feels alive.
- If You Need a Mouse, Build a UII am starting to question whether most software needs a UI at all. The rule of thumb I keep coming back to is simple - if I need a mouse and cannot avoid it, build a UI. If not, it is probably not worth building one.
- Be Your Own CustomerWhen you build a product you know too much about it, and that knowledge blinds you to how it actually feels to use. Being your own customer is the cheapest way to get the cold, outside view back.
- Compress, Don't ExpandTreat the LLM as a compression tool. Spend most of your time exploring and discarding ideas. Build only the one that survives.
- The Discipline of Not BuildingCoding agents made feature delivery almost free. But features were never the goal. Every feature you ship is a liability you maintain forever. The real discipline is knowing which ones to leave on paper.