Connect
Modern AI applications need access to external services—from calendar apps and email platforms to project management tools and customer databases. ChatBotKit's Connect app simplifies this complexity by providing a centralized hub where you can authenticate, manage, and revoke connections to all the external services your chatbots need to access.
Instead of juggling API keys across different platforms or repeatedly authenticating services, Connect gives you one secure location to manage all your chatbot's external connections. With support for OAuth authentication and secure token management, you can grant your AI the permissions it needs while maintaining complete control over access and security.
Key Capabilities
Connect provides comprehensive connection management designed for secure service integration:
Centralized Connection Management
View and manage all your external service connections in one organized interface. Connect displays every authenticated service your chatbots use, showing connection status, service details, and available actions. No more searching through multiple platforms to find where you authenticated that calendar integration or project management tool.
OAuth Authentication Flow
Connect with services using industry-standard OAuth authentication:
- One-click authentication: Open OAuth flows with a single button click
- Secure token handling: OAuth tokens are securely stored and managed by ChatBotKit
- Automatic refresh: Connections remain active with automatic token renewal
- Clear status indicators: See at a glance which connections are authenticated and active
Service Connection Library
Connect supports a wide range of external services and APIs:
- Productivity tools: Google Calendar, Gmail, Notion, and more
- Communication platforms: Slack, Discord, Microsoft Teams
- Project management: Asana, Trello, Linear, Monday.com
- Customer data: CRM systems, support platforms, analytics services
- Developer tools: GitHub, GitLab, API services
- Custom integrations: Any service that provides OAuth or API key authentication
Connection Lifecycle Management
Maintain full control over your service connections:
- Authenticate: Connect new services with secure OAuth flows
- Revoke: Immediately remove access when you no longer need a connection
- Monitor: View connection status and authentication state
- Organize: See all connections with clear service names, icons, and descriptions
Secure Credential Storage
Your API keys, OAuth tokens, and service credentials are securely encrypted and stored. Connect handles all the complexity of token management, refresh flows, and secure storage, so you can focus on building powerful AI integrations without worrying about credential security.
Real-World Use Cases
Calendar and Email Integration
Connect your chatbot to Google Calendar and Gmail, allowing it to schedule meetings, check availability, send emails, and manage your communications automatically. Authenticate once through Connect, and your bot gains the permissions it needs to help manage your day.
Project Management Automation
Authenticate with Asana, Trello, or Monday.com to let your AI create tasks, update project status, assign work to team members, and track progress. Connect makes it simple to grant your chatbot the access it needs to become a productive project management assistant.
Customer Data Access
Connect to your CRM or customer support platform so your AI can access customer information, retrieve support history, and provide personalized assistance. The secure OAuth flow ensures customer data remains protected while giving your chatbot the context it needs.
Development Workflow Integration
Link your GitHub or GitLab account to enable your AI to access repository information, create issues, review pull requests, and help manage development workflows. Connect provides the secure authentication bridge between your AI and your development tools.
Multi-Service AI Assistants
Build comprehensive AI assistants that work across multiple platforms. Connect to Slack for communication, Google Drive for documents, Notion for knowledge management, and calendar apps for scheduling—all managed through a single, secure connection hub.
How It Works
Setting up and managing service connections is straightforward:
- Open the Connect app from your ChatBotKit dashboard at connect.chatbotkit.app
- Browse available services to see which integrations you can authenticate
- Click "Authenticate" for any service you want to connect
- Complete the OAuth flow in the popup window to grant permissions
- See confirmation when the connection is successfully authenticated
- Manage connections by revoking access when you no longer need it
Connect handles all the technical complexity of OAuth flows, token storage, and credential management. You simply authenticate once, and your chatbots can use that connection across conversations, workflows, and automations.
Security and Privacy
Connect implements robust security measures to protect your credentials:
Encrypted Storage: All tokens and API keys are encrypted at rest using industry-standard encryption
Secure OAuth: Authentication flows follow OAuth 2.0 security best practices with proper redirect validation
Token Isolation: Each connection is isolated, so compromising one connection doesn't affect others
Immediate Revocation: Revoke access instantly when you no longer need a connection, immediately invalidating tokens
Permission Transparency: OAuth flows clearly show exactly what permissions you're granting to each service
No Credential Sharing: Your credentials are never shared with other users or exposed in logs
Integration with ChatBotKit Features
Connect seamlessly integrates with the broader ChatBotKit platform:
Skillset Abilities: Many skillsets reference connections managed through Connect for API access
Blueprint Configurations: Blueprints can use authenticated connections to access external services
Conversation Context: Chatbots automatically use authenticated connections when executing tasks
API Integration: Programmatically manage connections through the ChatBotKit API
Multi-Bot Support: Authenticated connections are available to all your chatbots that need them
Getting Started with Connect
Ready to connect your AI to external services? Access the Connect app from your ChatBotKit platform:
- Navigate to the Connect app at connect.chatbotkit.app or through your dashboard
- Review available services to see which integrations you need
- Authenticate services by clicking the Authenticate button and completing OAuth flows
- Build AI workflows that leverage your authenticated connections
- Manage connections by monitoring status and revoking access as needed
Connect transforms complex service authentication into a simple, secure, one-click experience. Whether you're connecting one service or dozens, you'll have complete visibility and control over your chatbot's external access—all from one centralized hub.