Documentation Topics for analytics

Embark on a journey through our comprehensive documentation, empowering you to harness the full potential of conversational AI with ChatBotKit.

  • Ratings

    Collect and analyze user feedback to understand how well your chatbot is performing and identify areas for improvement
  • Analytics

    Overview of the analytics dashboard and how to interpret your ChatBotKit workspace performance metrics. Learn about contacts, conversations, messages, and user satisfaction tracking.