Documentation Topics for analytics

Embark on a journey through our comprehensive documentation, empowering you to harness the full potential of conversational AI with ChatBotKit.

Ratings
Collect and analyze user feedback to understand how well your chatbot is performing and identify areas for improvement
Usage
Learn how ChatBotKit tracks and measures your service usage through metrics like tokens, conversations, and messages. Understand pricing, token calculation, and how to optimize your usage.
Analytics
Overview of the analytics dashboard and how to interpret your ChatBotKit workspace performance metrics. Learn about contacts, conversations, messages, and user satisfaction tracking.