Documentation

ChatBotKit Documentation Topics for analytics

ChatBotKit is a conversational AI platform that helps you build, train, and deploy AI-powered chatbots and virtual assistants for your business.

UsageLearn how ChatBotKit tracks and measures your service usage through metrics like tokens, conversations, and messages. Understand pricing, token calculation, and how to optimize your usage.
RatingsCollect and analyze user feedback to understand how well your chatbot is performing and identify areas for improvement
AnalyticsOverview of the analytics dashboard and how to interpret your ChatBotKit workspace performance metrics. Learn about contacts, conversations, messages, and user satisfaction tracking.