Basics
ChatBotKit Basics Topics for AI agents
ChatBotKit is a conversational AI platform that helps you build, train, and deploy AI-powered chatbots and virtual assistants for your business.
- What is a Conversational AI PlatformA conversational AI platform is the software layer used to build, deploy, and operate agents that talk to people in natural language across every channel.
- What is an Agentic LoopAn agentic loop is the repeating cycle that allows AI agents to work toward a goal autonomously - perceiving their environment, reasoning about what to do next, taking action, and evaluating the result before starting again.
- What is Agentic RAGAgentic RAG transforms traditional retrieval-augmented generation by embedding intelligent reasoning into the retrieval process. Instead of one-shot document lookup, agents iteratively analyze queries, select optimal search strategies, evaluate results, and refine approaches-dramatically improving answer quality for complex, ambiguous, or multi-step questions.