Manual Topics for performance

Access comprehensive product documentation and technical references. Each manual provides detailed information about ChatBotKit features, configuration options, and best practices.

Bot Ratings
Bot ratings enable you to record feedback and performance metrics for conversational AI agents, providing a structured way to track quality, measure user satisfaction, and identify areas for improvement over time.
Event Metrics
Event metrics provide aggregated, time-series analytics data about platform usage, resource consumption, and system activity, enabling detailed performance monitoring, capacity planning, billing analysis, and operational insights across conversations, integrations, and AI model usage.
Ratings
Ratings are structured feedback records that track quality metrics and user satisfaction for bots, conversations, and messages, providing quantitative and qualitative data for performance analysis and improvement.