Manual Topics for contact

Access comprehensive product documentation and technical references. Each manual provides detailed information about ChatBotKit features, configuration options, and best practices.

  • Contacts

    Contacts represent end-users or customers who interact with your chatbots, enabling conversation tracking, contact management, and personalized user experiences.
  • Contact Association

    Learn how to associate conversations and interactions with contacts using either existing contact IDs or automatic contact creation via fingerprints.
  • Contact Secrets

    Contact secrets provide secure authentication mechanisms for external service integrations, enabling contacts to connect their third-party accounts with AI agents through OAuth and API key authentication flows.
  • Conversation Contacts

    Conversation contacts enable you to track and associate user information with conversations, providing context for interactions and enabling personalized experiences across multiple conversations.