Manual Topics for analytics

Access comprehensive product documentation and technical references. Each manual provides detailed information about ChatBotKit features, configuration options, and best practices.

Event Logs
Event logs provide comprehensive tracking and auditing of system activities, resource interactions, and integration events, enabling monitoring, debugging, compliance, and analytics capabilities across the ChatBotKit platform.
Event Metrics
Event metrics provide aggregated, time-series analytics data about platform usage, resource consumption, and system activity, enabling detailed performance monitoring, capacity planning, billing analysis, and operational insights across conversations, integrations, and AI model usage.
Ratings
Ratings are structured feedback records that track quality metrics and user satisfaction for bots, conversations, and messages, providing quantitative and qualitative data for performance analysis and improvement.
Reports
Analytics reports provide comprehensive insights into your platform usage, including metrics on conversations, messages, ratings, contacts, and agent activities across customizable time periods.