Manual Topics for metrics

Access comprehensive product documentation and technical references. Each manual provides detailed information about ChatBotKit features, configuration options, and best practices.

Event Metrics
Event metrics provide aggregated, time-series analytics data about platform usage, resource consumption, and system activity, enabling detailed performance monitoring, capacity planning, billing analysis, and operational insights across conversations, integrations, and AI model usage.
Reports
Analytics reports provide comprehensive insights into your platform usage, including metrics on conversations, messages, ratings, contacts, and agent activities across customizable time periods.
Bot Usage Statistics
Bot usage statistics provide detailed insights into resource consumption, conversation volumes, and message activity for individual bots, enabling you to monitor performance, track costs, and optimize bot operations over time.
Conversation Usage Statistics
Conversation usage statistics provide granular insights into token consumption and message activity at the individual conversation level, enabling detailed analysis of resource usage, cost attribution, and interaction patterns for specific user sessions.