Customer Support Chat Bot

Hi, how can I check the status of a support ticket?

Hello! Just tell me the ticket ID, and I can check the status for you.

What is the status of ticket #12345?

The status of ticket #12345 is 'Open'.

Assign ticket #12345 to John.

Ticket #12345 has been assigned to John.

Update the status of ticket #12345 to 'Resolved'.

The status of ticket #12345 has been updated to 'Resolved'.